Benefits Administrator I

At ENFRA, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector.

We believe in growth—not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow.

Inclusion is at the heart of our culture. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success.

Join us to be part of a legacy of excellence and a future of groundbreaking advancements. At ENFRA, stability, innovation, and growth are more than just values—they are the pillars of our continued success.

The Benefits Administrator I performs benefits administration responsibilities by utilizing benefits systems, payroll systems, carrier systems, and collaboration among vendors/colleagues while ensuring accuracy and compliance with all regulations and plan documents.

• Ensure courteous and efficient handling of customer service calls from internal and external clients regarding benefits and benefits related issues.
• Responsible for being the main point of contact for benefits enrollment system for annual Open
  Enrollment, new hires, existing employee updates, qualified life events, & special enrollments.
• Assist in special projects and transition efforts by performing the same or similar duties during transfers to ensure seamless benefit transitions between positions and entities.
• Troubleshoot problems in the benefits systems, make suggestions and correct issues.
• Respond timely to emails, faxes, & other notices regarding employees benefits.
• Processes all National Medical Support Notice orders, QDROs, CMS forms, etc.
• Monitors rehires for correct benefits coverage start dates and coverages for reinstatements, if applicable.
• Keep all systems updated with employees’ most current demographic information for accurate EDI transfer to benefits carriers.
• Monitors carrier and file feed error reports and timely resolves all issues.
• Assists employees and covered dependents in understanding the company benefits offerings.
• Assist employees with benefits enrollments and login issues in ENFRAHR / Benefits Admin.
• Conducts benefits enrollment meetings, advises on eligibility, costs and coverages.
• Distributes benefit communications to eligible participants.
• Monitors benefits email inbox and promptly respond to questions and requests.
• Involves benefits Broker to assist participants with claims and questions as needed.
• Receive HIPPAA certification and follow HIPPAA policies.
• Reconciles all benefit carrier invoices, allocates for cost accounting, and timely processes all monthly benefits carrier invoices.
• Audits benefits carrier invoices monthly to UKG Benefits Admin.
• Audits payroll deductions in legacy payroll systems to Benefits Admin.
• Uploads eligibility and demographic data updates into Fidelity for 401K plan administration.
• Communicates directly with benefits carriers regarding employee eligibility/issues.
• Backup our Employee Leave Specialist by:

• • Advises employees and managers on the organization's leave programs, including maternity or paternity leave, medical or disability leave, military leave, or unpaid leave.
  • Analyzes leave claims or requests, determines employee eligibility.
  • Assists managers in the development of alternate work arrangements or coordination of coverage, and manages employee return to service or separation.
  • Records leaves and adjust time or pay in the HRIS or payroll systems as needed.

• Ensures compliance with internal and external policies and regulations.

Required Education, Experience, and Qualifications

• Minimum 2 to 5 years of experience in Human Resources functions, preferably in benefits administration.
• HRIS benefits administration and other insurance carrier administration systems experience.
• Basic knowledge of MS Office Suite with advanced experience in Outlook, Word and Excel required.
• Excellent interpersonal skills.
• Effective verbal and written communication skills.
• Detail oriented and accurate.
• Well versed in the industry and the Company’s competitors.
• Willing to tackle various ongoing projects in a fast-paced environment and ability to perform duties outside their scope of work when necessary.

Preferred Education, Experience, and Qualifications

• Bachelor’s degree in human resources, business, finance or related field.

Travel Requirements

• 0-5% of time will be spent traveling to job site(s)/office location.

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ENFRA is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.